I manage over 110 apartments in Dubai. A significant share of those owners live in France. They bought off-plan, took delivery, and then realised that running a short-let from Paris or Lyon is an entirely different problem from buying one. This guide covers the operational reality: what to set up, what to track every month, and how to handle the situations that will test you from 4,000 kilometres away.
Nothing here is financial advice — your accountant and a UAE-licensed lawyer should validate your specific setup. What I can offer is the operational picture: the questions I answer every week for French owners who manage their Dubai property remotely through Medini Homes.
The legal foundation: DET licence and power of attorney
Every short-term rental in Dubai requires a DET (Dubai Economy and Tourism) licence. Without one, your Airbnb or Booking listing is not compliant, and platforms can deactivate it if flagged. As a French resident, you do not need to travel to Dubai to obtain one.
A notarised power of attorney (POA) allows your management company to apply on your behalf. The POA is drafted in Dubai, you sign it at the UAE consulate in France, and it is then apostilled before being used locally. The full process takes 3–5 weeks. The DET licence itself costs between 1,500 and 2,500 AED per year depending on the property category, and must be renewed annually.
The management contract and the power of attorney are separate documents. The management contract governs fees and responsibilities. The POA grants legal authority to act on your behalf with DET, Airbnb, and RERA. Both are required — never sign one without the other.
Individual ownership or UAE entity: which structure fits you
Most French owners with one or two Dubai apartments operate as individuals. The title deed stays in your name, the DET licence is issued to you personally, and income flows directly to your bank account. Simple, low-cost, and sufficient for single-property owners.
A UAE mainland LLC or free zone entity makes sense if you are scaling to several units and want to treat this as a business rather than passive investment. It adds setup and maintenance costs, and opens the door to VAT registration and local banking. Discuss this with a UAE-licensed accountant before deciding — structuring without substance can create problems under the France-UAE treaty.
For context on what returns look like before you make a structure decision, see our Dubai short-let apartment returns 2026 overview.
What your monthly report must contain
A serious property manager sends a monthly statement by the 5th of each month, covering the previous month. The bank transfer to your account arrives within a day or two of the report. If statements arrive late with no explanation, that is a process problem worth raising immediately.
- Gross revenue broken down by platform (Airbnb, Booking, direct)
- Platform commissions deducted: 15–17% for Airbnb, 15–20% for Booking
- Tourist dirham collected (5 AED per room per night, per Dubai regulation)
- Management fee deducted — at Medini Homes this is 17%
- Maintenance expenses with receipts attached
- Service charges if passed through to owner
- Net amount transferred and the bank reference number
Set a prior-approval threshold in your contract: above a set amount (500 AED is a common benchmark), your manager contacts you before spending. No surprise deductions. Keep the monthly statements and receipts — they are deductible costs when calculating your taxable base in France.
Also ask for the occupancy calendar each month — it tells you whether your apartment sat empty during periods it should have been booked. Our month-by-month Dubai Airbnb seasonality guide explains when to expect high and low demand.
Declaring Dubai rental income in France
If you are a French fiscal resident, your worldwide income is taxable in France. The France-UAE tax convention signed in 1989 allocates primary taxation rights on UAE real estate income to the UAE. Since the UAE levies no income tax, you pay nothing at source.
In France, you declare that income under the exemption with progression method (exonération avec progressivité), via Cerfa 2047 in the foreign-source income section. The Dubai income is not double-taxed, but it raises your effective marginal rate on French income. The practical impact depends on your total French income level.
Before your first French declaration, have your accountant read Article 6 and Article 22 of the 1989 UAE-France treaty. The DET licence and tax guide for non-residents covers the Dubai-side obligations in more detail.
UAE VAT and service charges
UAE VAT is 5%. Whether your short-term rental activity requires VAT registration depends on how your operation is structured and whether you exceed the voluntary registration threshold. Ask your UAE accountant to clarify — do not assume exemption. Service charges on your building run between 12 and 22 AED per square foot per year, also subject to 5% VAT. Keep all invoices.
Dispute resolution from a distance
Guest disputes happen — a damaged item, a noise complaint, a claim the apartment was not as described. Distance makes this stressful only when documentation is weak. Your manager's role is to ensure you never need to be physically present for a dispute to be resolved.
The foundation is a timestamped photo report at check-in and check-out for every stay, covering every room. Without this, any damage claim becomes a word-against-word situation on the Airbnb Resolution Center, and platforms tend to favour guests when evidence is thin.
Define an escalation threshold in your contract: below a set amount, the manager resolves without calling you; above it, they consult you before accepting or disputing a claim. For platform disputes, your manager handles the first two levels with documentation. If a case reaches Airbnb mediation, they brief you in writing beforehand. RERA's landlord-tenant committee covers annual rentals — it does not govern Airbnb short-stays.
Emergency access: the system your manager must have
A guest locked out at 2am, a water leak on a Sunday, a power cut in August when outdoor temperatures hit 45°C — these are not hypothetical. A manager without a real emergency protocol will call you in a panic. That call should never happen.
- 24/7 contact line for guests with a maximum 30-minute response time for urgent issues
- Smart lock or keybox with remotely resetable codes, changed after every checkout
- On-call maintenance contact for plumbing, electrical, and AC failures
- Building management contacts: security desk and facilities manager
- Written escalation protocol: guest contacts manager, manager escalates to owner only above a defined urgency threshold
Ask your manager to walk you through their emergency protocol before signing anything. A vague answer — "we handle it" — is not a protocol. You want a named responsible person, a response time commitment, and a backup plan if that person is unavailable.
What to verify before signing with a manager
Most of the frustration I hear from French owners comes from the wrong manager choice — typically someone running 10 apartments as a side activity without the infrastructure for real emergencies. These questions take one hour and prevent years of problems.
- Do they hold an active DET operator licence (not just a broker licence)?
- How many units do they currently manage, and with how many full-time staff members?
- Can they provide two or three owner references you can contact directly?
- What is the contract exit notice period?
- Do they handle DET renewal themselves, or does that fall back to you?
- What is their documented process when a guest makes a false damage claim?
The right manager makes remote ownership straightforward. The wrong one makes every month a source of anxiety. Take time with this decision — exiting a poor management contract is harder than it appears on paper.
Ready to manage your Dubai apartment without the guesswork?
Tell us about your property and we will walk you through how Medini Homes handles everything remotely — DET licence, monthly statements, tax documents, and emergency response.
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